Terms and conditions

Condiciones generales en Español

Allgemeine Geschäftsbedingungen

1. The Website, applicable law

This website is operated by Moijama S.L., registered office in Callejon de la Gata 2, 38760 Los Llanos de Aridane, La Palma, Tenerife, Spain, registered with the company register of Tenerife under register no. C.I.F. B 38938015, represented by the managing partner: Marcos Antonio Rodriguez Rodriguez


2. Consent with General Terms and Conditions

The use of the website and from Moijama S.L. provided service is subjected to the following Terms and Conditions. The user agrees, by using the website the terms and conditions, without any limitations or additions. Otherwise using the website and the provided benefits of Moijama S.L. is not allowed.


3. Booking completion and payment

Upon receipt of the booking confirmation, a first payment of 30% is to do to Moijama S.L. within 3 working days. The booking is confirmed after receipt of the payment.


The remaining payment will be made on the day of arrival.


4. Change of booking

Travel duration and dates can be changed depending on availability and under considering to the cancellation policy free of charge. Rebooking’s must be made in written form.


5. Cancellation

Cancelled (announces) the tenant the contract before the rental period, without naming a new tenant who enters into the contract on the same terms, are as compensation after deducting the expenses saved, the following prorated rent (excluding cleaning) is payable unless a redeploying rental is not possible:

- Until 49 days before arrival: 10% of rental

- Until 35 days before arrival: 30% of rental

- Up to 21 days before arrival: 60% of rental

- Until 14 days before arrival: 90% of rental

- Otherwise (less than 14 days before arrival) 100% of rental.


Nevertheless, the owner is trying to rent the property.


Cancel the tenant to stay off prematurely, he remains obligated to pay the full rental price.


A cancellation or termination must be in written form. Decisive is the date of receipt of the declaration by the owner.


In view of this possible case, the owner recommend that the tenant have a travel insurance.


The rental property including the furniture and the other items are be treated with care. The tenant has to advice accompanying and / or visiting people to be careful. The tenant is liable for damages to the rented property, furniture or other items in the property by him or his accompanying persons.


Defects that result from the acquisition of the rental property and / or during the rental period must reported to the lessor immediately in an appropriate manner.


6. Inquiry form

Any request from the user through the website of Moijama, S.L. . is without obligation and does not constitute an offer to conclude a contract. Moijama, S.L. creates a non-binding offer based on the request form and sends it to the email address given by the user. If the user receives this from Moijama S.L. and accepts the offer, a contract is concluded between the user and Moijama S.L.


7. Force majeure

For the consequences of force majeure Moijama S.L. is not liable under this contract. These include war, internal disturbances, issued by authorities, terrorist attacks, fires, floods, storm, other natural disasters, blackouts, accidents, strikes, lockouts or other industrial action, of which the services of Moijama S.L. or its suppliers may be affected.


8. Liability of Moijama S.L.

Moijama S.L. is effort to ensure that the information on the website, software and other data, particularly with regard to availabilities, restrictions and prices is complete and correct. All presented services on the website are limited. Incidentally Moijama S.L. only take over the liability in cases of intent or gross negligence, and for acquired and guarantees for breach of contract.


9. Use of the website

This website is available to the user for their own use. The on website related services cannot be resold, passed or transferred by the user to third parties in return for payment. The website can be used exclusively in accordance with the contract and legally permitted manner and with the regulations in these terms and conditions. Under contract in this sense is only the reservation or request of holiday accommodation and any other lawful use of the installed features on the website. The following shall apply:
a) The user must be minimum 18 years old and must have fully legal capacity.
b) You assure that all information that you provide about yourself or passengers, is true and correct.
c) It is not allowed to use the website for speculation purposes, or fraudulent or false bookings.
d) It is not allowed to reproduce, sell, transfer, publish or reproduce the website and its contents by the user. For your personal or non-commercial use, making of a single copy of the page is permitted.
e) The user agrees to indemnify Moijama S.L., their partner companies and employees against all claims by third parties (including reasonable costs of legal action), which arising from an abusive, or otherwise illegal non-conforming use of the website and its contents by the user.

10. Software

Moijama S.L. is the owner of all rights of the software that is available for download on the website. The unauthorized copying, use or disclosure of the software is expressly prohibited. Use of the software can be subjected to a special license agreement and their terms. If such an agreement does not exist, the owner of the software assign to the user a personal, non-transferable license, which applies exclusively to the use of the software for the purpose of access, the presentation and the contractual use of the website in accordance with these Terms and Conditions. Any reproduction of the software on any other server or data medium for the purpose of further reproduction is expressly prohibited.


11. References to other websites

Possibly this website contains additional hyperlinks which lead you to other websites of external suppliers. Moijama S.L. has no responsibility on their design and content and is therefore not responsible for the accuracy, timeliness, completeness and quality of information provided there. Moijama S.L. expressly dissociates itself from all contents of these external websites. Please contact the operator of the respective website in case of any concerns you may have in connection with such a site.


12. Changes at the website

Moijama S.L. reserves the right to make changes at any time on the website or its content, information, databases or their contents.


13. Copyright and patent rights

Moijama S.L. holds the copyright and all other rights to the website and its content. All contents are exclusively owned by Moijama S.L., unless the ownership of a third party is especially marked.


14. Changes of Terms and Conditions

Moijama S.L. reserves the right to change or renew the General Terms and Conditions for using this website at any time, and with effect for the future, without an obligation to inform the user. The current version of the Terms and Conditions can be found on the company website from the time of its enforcement. By continuing of using the website after changing the General Terms and Conditions, you agree to the changes.


15. Completeness

These terms and conditions completely contain all agreements for the existing contract between the user and the Moijama S.L. and replace all previous agreements, assurances or guarantees, regardless of whether they were made verbally, electronically or in writing.


16. Ineffective provision, Severability Clause

If any single provision of the contract is or becomes ineffective, this shall not affect the effectiveness of the remainder of the agreement. The ineffective provision shall be replaced by a provision that most closely approximates the economic purpose of the replaced provision.


17. Legal status

In the case of any dispute concerning the fulfilment and implementation of this contract, the parties of this contract agree expressly submit to the jurisdiction of the judicial authorities of the Province of Santa Cruz de Tenerife and expressly waiving any other jurisdiction that may correspond to them.


18. Legal regulation

The received personal data will be handled according to the data protection law 15/99 from 13th of December. The client has access to his data at any time and can change or delete the

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